The Project Lead is appointed by Acquia.
The most important aspect of the role of the Project Lead is to enable Mautic to succeed, and more specifically to:
and also to:
The Project Lead also has the ability to appoint and remove volunteers to roles in the community teams. Where the community makes such decisions as outlined in the governance model, the Project Lead reserves a right of veto over a nomination (for important reasons only).
The same applies to strategic decisions - there is a right to veto strategic decisions, but the intention is that this should only be used in exceptional circumstances where it has not been possible to reach a consensus.
The Community Manager is appointed by Acquia.
The primary focus of the Community Manager is the health and engagement of the community.
This includes (but is not limited to) creating and supporting community structures, supporting team leads in organising and managing their teams, and empowering volunteers.
The Community Manager also has primary responsibility for supporting in-person events and meetups, global events like Mauticon, and being a bridge between the community and Acquia.
They have a key role to play in listening to concerns in the community and passing them on to Acquia, and also supporting Acquia in engaging with the community.
They hold overall responsibility for all the Community channels such as the Forums, Slack, Mautic.org etc. and support the community teams who manage these channels.
The Community Manager owns the community strategy, and inputs into the product strategy. They help teams to understand how they can mobilise resources to execute against the community strategy, and support teams in any matters relating to community management.
They work collaboratively with the Project Lead on things like attracting new contributors, organising sprints, raising awareness of Mautic, and representing the Mautic project both at Acquia internally, and externally in the wider world.
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